The largest online retailer in the world, Amazon has over 280 million active customers. If you're an Amazon seller and want to improve your sales, full service Amazon agency offers tips for reducing your return rate.
First, write a Very Detailed Overview of the Size and Features of the Products.
- Write a Very Detailed Overview of the Size and Features of the Products.
- Then, display your product precisely and clearly with high-quality photos, including details about its size, color, shape, and weight. The more information you give customers about what they're buying when they purchase through Amazon Marketplace, the better chance you have of keeping them happy with their purchase experience!
Make sure you are using great photos.
The most crucial thing you can do to lower your return rate is to ensure that your photos are high quality, professional, and use great lighting.
- Use a professional photographer. This will help ensure that the images you're using are engaging and show off your product at its best.
- Get in touch with a studio or other facilities capable of producing high-quality photographs. Studios often offer packages including lighting equipment for just this purpose!
- Use natural light whenever possible; don't rely on artificial light sources, as they can make products appear less attractive than they should be if taken too close up (which is what most people do when trying out an item).
- Make sure there isn't any contrast between the background and whatever's being photographed—this will cause problems when trying to reproduce those same images later on screen because it makes everything look washed out in comparison!
Display the product precisely.
Full service amazon account offers some tips for listing your products:
- First, list the product exactly as it is. Don't try making your listing look pretty with fancy fonts, colors, and misspellings. For example, if you're selling a sweater and you put "sweater" in the title, that's what Amazon will see when they search for it—not "sweat."
- Include all product features, including size and color options. Don't forget about special offers or coupons! They're important too! You can mention headphones/earbuds/headphones/earplugs.
Make sure your descriptions are clear and valuable.
There are many ways to improve your product description and increase the chances of someone buying it. Here are some tips:
- Use bullet points to explain the features of your product in a simple, concise manner. Bullet points are mini-reviews that help customers understand what they're getting before buying it. For example, if you're selling a vacuum cleaner and want customers to know why they should buy yours over others, here are some bullet points that could work:
- Vacuum Cleaner: The suction power is strong enough for hard floors or carpets; has an automatic cord rewind function; has an ergonomic handle with soft grip material on both sides; comes with two filters (one for regular use and one for heavy-duty cleaning); etc.
- If you have multiple products that have similar functions but different sizes/units/etc., include each item in its section so people can easily navigate through them without having trouble finding related information if needed later on down the road when looking at other items from this brand/lineup."
Display all product choices
One of the most crucial actions you can take to lower your return rate is to display all product choices. This is especially true if your store sells multiple products and varies in what people buy.
There are many reasons why this is important: first, it allows customers who want a particular item but have trouble choosing between options (for example, if they wish both sizes medium and large) or who need several different sizes of the same thing (for example), but don't want any more than one order per person per day. Second, it helps customers avoid accidentally buying something they didn't mean when searching for something else entirely! And thirdly—but most importantly—it helps salespeople focus on helping each customer find exactly what they want rather than trying to read minds and predict what future purchases will likely look like based on past behavior patterns alone."
Ensure Product Protection with Appropriate Packaging
When it comes to packaging, there are a few things full service Amazon agency recommends you keep in mind. First, ensure your product is not exposed to the outside world (i.e., don't put it in an unsecured box or bag). Second, consider what type of material your item will be shipped in—for example:
- Packaging materials can be reused repeatedly without losing effectiveness (such as bubble wrap). This helps them remain secure while traveling through various channels between origin and destination locations across multiple countries worldwide.
- Suppose an item has fragile parts or requires special handling during transit through Customs checkpoints at airports and borders into other countries where Amazon Sellers have warehouses. Then, greater caution must be exercised when packing them up so as not to damage any fragile parts inside them! You should also consider using paperboard boxes instead, which are less expensive than plastic ones but still provide adequate protection against damage caused during the shipping process itself from points A - B.
Determine the motive for the return
Your customers are returning items because they didn't like them. Is it just because they didn't like it? Or was something else that made them decide not to keep it?
If you're selling a quality product, losing one or two returns should be no big deal. If your customers aren't happy with their purchases and feel they could've done better at home, this can lead them back into the store—and possibly even onto Amazon itself! You don't want this because then all those lost sales will come back on top of whatever time and money it takes for each customer service representative who tries (and fails) to make up for lost sales by offering refunds or exchanges through their website or app.
Respond quickly to all questions
Respond quickly to all questions. Make sure you respond within 24 hours and be polite and helpful. If you can't answer a question, ask the customer to email you or call the customer service number provided so that they can get an answer from someone who can help them find what they're looking for.
Test new products before listing them on Amazon
A common mistake many sellers make is listing a product with a low return rate and then not testing it before listing it on Amazon. It's essential to test your products to see how they perform, especially when they're new or first-time sellers.
Here are some tips for testing new products:
- Make sure you are using great photos of your product. If people can't see what's inside the box or package, then they won't know if its contents are as described in their description!
- Display the product precisely—don't crop out any details (like dimensions) or hide valuable information like weight and size measurements! Suppose potential customers cannot quickly get an idea from looking at these details alone. In that case, there's a good chance that this item will be returned soon after purchase by dissatisfied customers who did not receive what was advertised as being sold by your online store owner/operator/owner company owner, etcetera.
Conclusion:
The Amazon return rate is one of the biggest obstacles for many sellers. It can be frustrating, but it doesn't have to be. But, full service Amazon management offers these tips that will help you improve your returns on Amazon and reduce the chances of receiving a negative review in the first place!